Shipping & Returns
Shipping times
- United States: 7-12 business days
- Canada: 10-14 business days
- Europe: 8-14 business days
- Rest of world: 10-18 business days
Orders are typically dispatched within 1-2 business days. You'll receive a tracking link by email as soon as your package leaves our warehouse.
Shipping costs
- United States: $3.99 flat rate
- International: $6.00 flat rate
Returns & refunds
We stand by our products with a 30-day satisfaction guarantee. If Kaoru doesn't make you feel fresher and more cared for, simply email us at hello@try-kaoru.com within 30 days of your delivery date. We'll refund you in full - and you don't need to send anything back.
Questions?
We're here. Reach us anytime at hello@try-kaoru.com - we read every message.